Shipping policy
SHIPPING POLICY
Last updated: June 20, 2026
Overview We ship from Florida and strive to get your order out as quickly as possible. Please review our shipping rates and processing times below.
Processing Times
- Pokémon TCG products (booster packs, boxes, bundles): 1–2 business days
- 3D Printed Collectible Plaques: 3–5 business days (made to order)
- Orders placed on weekends or holidays are processed the next business day.
Free Shipping
- Enjoy free shipping on all domestic orders over $75! (applied automatically at checkout)
Domestic Shipping Rates (USA)
| Service | Weight | Rate |
|---|---|---|
| Economy | 0–5 lbs | $4.90 |
| Economy | 5–70 lbs | $19.90 |
| Standard | 0–1 lb | $6.90 |
| Standard | 1–5 lbs | $9.90 |
Estimated delivery times:
- Economy: 5–8 business days
- Standard: 3–5 business days
International Shipping
- We ship internationally via USPS and DHL Express.
- International rates are calculated at checkout based on your location and order weight.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- Delivery times vary by destination; DHL Express typically delivers in 2–5 business days internationally.
Order Tracking
- A tracking number will be emailed to you once your order ships.
- Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.
Lost or Delayed Packages
- If your package appears lost or significantly delayed, contact us at [your email] with your order number.
- We will work with the carrier to locate your shipment. We are not responsible for carrier delays outside our control.
Incorrect Address
- Please double-check your shipping address before placing your order. We are not responsible for packages delivered to an incorrect address provided at checkout.
- If you notice an error, contact us immediately at [your email] — we can only make changes before the order ships.
Contact Us MSMELLOWPULLS LLC | Florida Website: msmellowpulls.com